Privacy policy

Preamble This Master Privacy Policy (“Privacy Policy”) explains the collection, use, and disclosure of “personal information” by CoSolve Inc., a Colorado Corporation. Unless otherwise noted on a particular site or service, this Privacy Policy applies to your use of all websites that CoSolve operates, as well as the products, information, and services provided through the Websites. This Privacy Policy does not apply to any of the websites operated by affiliates of CoSolve.

In addition, supplemental Privacy Policy terms (“Supplemental Privacy Policy Terms”) may apply to a particular Service. All such Supplemental Privacy Policy Terms will be accessible for you to read either within, or through your use of, that particular Service.

This Privacy Policy also explains our commitment to you with respect to our use and disclosure of non personal browsing and site usage data that CoSolve collects as the provider of the Services. That commitment is contained in a “Data Usage Policy,” below.

As used in this policy, “personal information” means information that would allow a party to identify you such as, for example, your name, address or location, telephone number, or email address.

By accessing or using any of the Services, you are accepting and agreeing to the practices described in this Privacy Policy.

Our Principles CoSolve is committed to handling responsibly the information and data we collect about you through our Services, whether personal information or non personal browsing and site usage data. We have designed our Privacy Policy and our Data Usage Policy consistent with the following principles (the “Principles”):

Privacy policies and data collection and use policies should be human readable, comprehensive, and easy to locate; Only the minimum amount of information reasonably necessary to provide you with services should be collected and maintained, and only for so long as reasonably needed or required; Information you provide through our Services, or that we gather as a result of your use of our Services, should not be used for marketing or advertising purposes, nor should it be provided voluntarily (without your permission) to anyone else unless required; and If CoSolve is required to provide a third party with your personal information (whether by subpoena or otherwise), then provided we have collected and retained an email address for you, CoSolve will use reasonable means to notify you promptly of that event, unless prohibited by law or CoSolve is otherwise advised not to notify you on the advice of legal counsel.

Personal Information CoSolve Collects We may collect personal information through our Services, including without limitation:

when you provide us with your personal information such as by sending an email to us or signing up to receive updates from CoSolve; when you subscribe to one of our email discussion lists; when you donate money to us or purchase merchandise; when you create a CoSolve account; when you join and use the CoSolve network through our Website; and when you provide personal information in connection with your participation in any of the forums we make available through our Services.

What CoSolve Does with Personal Information Emails and Newsletters. We use the personal information you provide to us when you send us emails or sign up to receive updates from CoSolve in order to respond to your request – for example, to reply to your email or to send you communications about CoSolve news and campaigns.

Events: If you sign up for an event hosted or run by CoSolve, we may share your personal information with vendors and third party contractors solely for the purpose of organizing and running the event.

Billing: We use the personal information to confirm billing identity and to carry out collection operations.

Participating in Our Community Registered Users. When you register to obtain a user account on any of the Services (any such person, a “Registered User”), you may be asked to provide personal information to create your account and establish a password and profile. We use that personal information to establish and maintain your account, to provide you with the features we provide Registered Users, and to email you regarding changes to this policy or other applicable policies. If you sign up to receive updates from CoSolve when you create your account, we will use your personal information to send you communications about CoSolve news and campaigns.

Any other personal information that we may collect which is not described specifically in this Privacy Policy will only be collected and used in accordance with the Principles.

Disclosures of Personal Information In general, it is not CoSolve practice to disclose personal information to third parties. We may share your personal information in two instances:

First, CoSolve may share personal information with our contractors and service providers in order to maintain, enhance, or add to the functionality of the Services, or to organize and run an event you signed up to attend.

Second, we may disclose your personal information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Master Terms of Use and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public.

If CoSolve is required to provide a third party with your personal information (whether by subpoena or otherwise), then provided we have collected and retained an email address for you, CoSolve will use reasonable means to notify you promptly of that event, unless prohibited by law or CoSolve is otherwise advised not to notify you on the advice of legal counsel.

Security of Personal Information Collected via the Services CoSolve has implemented reasonable measures to protect against unauthorized access to and unlawful interception or processing of personal information that CoSolve stores and controls. However, no website can fully eliminate security risks. Third parties may circumvent our security measures to unlawfully intercept or access transmissions or private communications. We will post a reasonably prominent notice to the Websites if any such security breach occurs.

All account systems have security risks in addition to those described above. Among other things, such systems are vulnerable to DNS attacks, and include the risk of phishing.

Data Usage Policy: Non Personal Browsing and Site Usage Information Our Data Usage Policy covers how we maintain and use information about you that is collected by our Services, including when you log into a website.

Non Personal Browsing Information We Collect

When you use the Services, our servers (which may be hosted by a third party service provider) may collect information indirectly and automatically (through, for example, the use of your “IP address”) about your activities while visiting the Websites and information about the browser you are using. In addition, whenever you log into our website, our servers (which, again, may be hosted by a third party service provider) keep a log of the websites you visit and when you visit them.

No Linking We do not intentionally link browsing information or information from our server logs to the personal information you submit to us. We use this information for internal purposes only, such as to help understand how the Services are being used, to improve our Services, and for systems administration purposes. CoSolve may use a third party analytics provider to help us collect and analyze non personal browsing information through operation of our Services for those same purposes.

No Selling or Sharing Except in the unique situations identified in this Privacy Policy, CoSolve does not sell or otherwise voluntarily provide the non personal browsing information we collect about you or your website usage to third parties.

Notice If CoSolve is required to provide a third party with your non personal browsing information or to log in on behalf of a user (whether by subpoena or otherwise), then CoSolve will use reasonable means to notify you promptly of that event, unless CoSolve is prohibited by law from doing so or is otherwise advised not to notify you on the advice of legal counsel.

Any other non-personal information that we collect which is not described specifically in this Privacy Policy will only be collected and used in accordance with the Principles.

Reorganization or Spin-Offs CoSolve may transfer some or all of your personal and/or non personal browsing information to a third party as a result of a reorganization, spin-off, or similar transaction. Upon such transfer, the acquirer’s privacy policy will apply. In such event, CoSolve will use reasonable efforts to notify you and to ensure that at the time of the transaction the acquirer’s privacy policy complies with the Principles.

Children The Services are not directed at children under the age of 13. Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personal information from anyone under the age of 13 without requiring parental consent. Our Master Terms of Use specifically prohibit anyone using our Services from submitting any personally identifiable information about persons under 13 years of age. Any person who provides their personal information to CoSolve through the Services represents that they are 13 years of age or older.

Third-Party Sites The Services may include links to other websites. You should consult the respective privacy policies of these third-party sites. This Privacy Policy does not apply to, and we cannot control the activities of, such other websites.

Special Note to International Users Some Services are hosted in the United States and the United Kingdom. Please note that your personal data may be located on servers in the United States and/or the United Kingdom. By providing your personal data you consent to the use of your personal data for the uses identified above in accordance with the Privacy Policy.

Changes and Updates to this Privacy Policy We may occasionally update this Privacy Policy. When we do, we will also revise the Effective Date below. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect. Your continued use of the Services constitutes your agreement to this Privacy Policy and any updates.